Accessibility Statement

Chairena wants visitors to be able to explore products, understand store information, and complete shopping tasks with fewer barriers. This statement explains the accessibility approach for the website and how to report an access issue.

We aim to make the Chairena website understandable and usable for people with different access needs and ways of browsing.

Accessibility is part of the overall shopping experience, including product discovery, product information, navigation, checkout, and customer support.

We review website content and features with attention to clarity, readability, and practical use.

Page headings and descriptive labels help visitors understand how information is organized.

Clear language and meaningful link text make it easier to identify the purpose of a page or action.

Product descriptions should provide useful details in text rather than relying only on photographs.

Text should remain usable when visitors enlarge the page or adjust browser display settings.

Navigation and important actions should be accessible through standard keyboard controls where the website feature supports them.

Form fields should have clear labels so visitors can understand what information is requested.

Images that communicate product information should have meaningful alternative text where appropriate.

Interactive elements should have a clear purpose and a visible focus state when navigated by keyboard.

Color should not be the only way to communicate an important message or status.

Text and background combinations should support comfortable reading and sufficient contrast.

Icons and decorative graphics should not replace essential written instructions.

Product images help visitors understand appearance, shape, and use, while written specifications provide details needed for comparison.

Alternative text should describe the meaningful content of an image rather than repeat a decorative phrase.

Where a product detail is important to fit, safety, or use, it should be stated in text on the product page.

Website accessibility is an ongoing process as products, content, and store features change.

We use recognized accessibility guidance, including the principles reflected in the Web Content Accessibility Guidelines, to inform improvement work.

This statement does not claim that every page or feature currently meets every accessibility standard.

Reports from visitors help identify barriers that may not be apparent during routine website review.

If you have difficulty using a page, reading information, completing a form, or accessing a product detail, contact us through the Contact Us page.

Tell us the page address, the action you were trying to complete, and the type of barrier you encountered.

If you use assistive technology, you may include its name and the browser or device involved, if you are comfortable sharing those details.

Please do not include passwords, payment card details, or other sensitive information in an accessibility report.

If a website feature prevents you from finding information about a product, ask us for help through the Contact Us page.

Describe the product or page you need help with so the request can be understood without requiring unnecessary personal information.

We welcome practical feedback that helps make the store easier to use.

This Accessibility Statement may be updated as website features and accessibility practices change.

The current statement is available on this page.

For questions about this statement, use the Contact Us page.