Warranty & Product Safety Information

USE · CARE · SAFETY

Warranty & Product Safety Information

Chairena wants product information to be useful before and after a purchase. This page brings together practical safety reminders, assembly guidance, product-care considerations, and information about product-specific warranty terms.

Product-Specific Warranty Information

  • ✓ Warranty coverage, if provided for an item, is described in the applicable product listing, written warranty, packaging, or product documentation.
  • ✓ Review the warranty terms before purchase and keep any warranty document or product instruction supplied with the item.
  • ✓ This page does not create a separate warranty period or replace a product-specific written warranty.
  • ✓ Nothing on this page removes implied warranties or consumer remedies that cannot be excluded under applicable law.

Furniture Assembly and Stability

  • ✓ Assemble furniture according to the instructions supplied with the product and use the hardware intended for that model.
  • ✓ Complete all required assembly steps before placing the item into service.
  • ✓ Place furniture on a stable, level surface that is suitable for the item.
  • ✓ Follow anti-tip instructions and use wall-anchoring hardware when the product instructions require it.
  • ✓ Do not climb on shelves, bookcases, storage benches, or furniture surfaces unless the product is specifically designed for that use.

Weight Limits and Intended Use

  • ✓ Follow the weight limits and use instructions stated on the individual product page or supplied documentation.
  • ✓ Do not exceed a stated load limit or use a product for a purpose outside its intended design.
  • ✓ Distribute items as directed and avoid placing concentrated loads on surfaces that are not designed to support them.
  • ✓ If a product shows signs of instability, damage, or loose connections, stop using it until the issue is addressed.

Rugs, Bedding, and Home Décor

  • ✓ Use rugs on a suitable surface and follow any product-specific guidance about placement and care.
  • ✓ Keep textile items away from heat sources and follow the listed washing or cleaning instructions.
  • ✓ Secure wall-mounted mirrors according to the supplied mounting instructions and use hardware appropriate for the wall structure.
  • ✓ Keep breakable décor items out of areas where they may be easily knocked over or reached by young children.

Garden and Outdoor Product Safety

  • ✓ Install gazebos, trellises, fences, raised beds, and storage sheds according to the instructions for each product.
  • ✓ Check the ground, drainage, overhead clearance, and nearby structures before installing an outdoor product.
  • ✓ Use the anchoring or securing method specified for the product and the installation surface.
  • ✓ Secure or store outdoor items as directed before strong winds, storms, or other severe weather.
  • ✓ Inspect outdoor products for corrosion, loose fasteners, wear, or damage before each period of use.

Pet Product Safety

  • ✓ Assemble pet crates and cat trees according to the product-specific instructions.
  • ✓ Choose a product size that is appropriate for the pet and review the dimensions and intended-use guidance before purchase.
  • ✓ Place pet furniture on a stable surface and position it where the item can be used without blocking an exit or walkway.
  • ✓ Check connections, platforms, fasteners, and surfaces regularly for wear or looseness.
  • ✓ Stop use if a pet product becomes unstable or develops damage that may create a safety concern.

Games and Small Components

  • ✓ Review age guidance and safety information supplied with a board game or game table.
  • ✓ Keep small game pieces and accessories away from young children and pets when they could create a choking or ingestion hazard.
  • ✓ Use game tables for the activities described on the product page and avoid placing unrelated heavy items on the playing surface.

Product Care and Inspection

  • ✓ Clean each item using methods suitable for its listed materials and finish.
  • ✓ Do not use harsh cleaners or tools unless the product instructions state that they are suitable.
  • ✓ Inspect products periodically, especially after moving, reassembling, or exposure to outdoor conditions.
  • ✓ Keep product instructions available so future care, adjustment, or reassembly can follow the correct guidance.

Safety Concerns and Recalls

  • ✓ If you identify a safety concern, stop using the affected item and contact Chairena with the product title and order information.
  • ✓ If a product is subject to an official recall, follow the instructions issued by the relevant authority and the recall notice.
  • ✓ Consumers in the United States can review product recall information through the U.S. Consumer Product Safety Commission at https://www.cpsc.gov/Recalls.
  • ✓ Contact us through the Contact Us page if you need help identifying a product or locating its instructions.

CHAIRENA

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