Use the Contact Us page to submit a privacy request. State the type of request and provide the information needed to locate the relevant order or record.

Do not include passwords, full payment card numbers, security codes, or government identification numbers in the request.

We may ask for information reasonably needed to verify your identity or authority before responding to a request that requires verification.

We use request information to review, verify, respond to, and document the privacy request.

Where applicable law provides this right, you may ask whether personal information about you is being processed and request access to that information.

You may also request information about the categories of personal information collected, the purposes of use, and the categories of recipients.

The response is subject to legal exceptions, identity verification requirements, and the scope of the applicable law.

You may request correction of inaccurate personal information where the law gives you that right.

Identify the information you believe is inaccurate and provide the corrected information.

We may review supporting details before changing information connected with an order or transaction.

You may request deletion of personal information where applicable law provides a right to deletion.

Some information may need to be retained to complete a transaction, maintain required records, protect security, resolve disputes, or comply with law.

If a legal exception applies, the response will explain the outcome of the request to the extent required by law.

Some U.S. state privacy laws give consumers the right to opt out of certain sales of personal information or sharing for cross-context behavioral advertising.

Where this right applies to Chairena's activities, use the privacy choice control provided on the website or submit a request through Contact Us.

Do Not Sell or Share My Personal Information

A valid opt-out preference signal, including Global Privacy Control where required, is handled in accordance with applicable law.

Where applicable law provides this right, you may request limits on certain uses or disclosures of sensitive personal information.

The request process and available controls depend on the type of information and the legal requirements that apply.

Chairena does not ask you to send sensitive information through an ordinary support message unless it is necessary for a lawful request.

Where GDPR applies, individuals may have the right to access personal data, correct inaccurate data, and request erasure in the circumstances provided by law.

Other rights may include restriction of processing, data portability, objection to certain processing, and withdrawal of consent.

You may also have the right to lodge a complaint with the data protection authority responsible for your location.

These rights are subject to the conditions and exceptions in the GDPR.

We review each request according to the law that applies and the type of information involved.

Some requests require identity verification to protect personal information from unauthorized disclosure.

A request may be denied in whole or in part when a legal exception applies. Any response will explain the result as required by law.

We do not discriminate against a person for exercising a privacy right where applicable law prohibits such treatment.

Where applicable law allows an authorized agent to submit a request, the agent must provide the information required to show authority to act for the consumer.

We may contact the consumer directly to confirm the request or verify the agent's authority when the law permits or requires it.

An agent should not submit a request using another person's information without valid authority.

You may change a consent-based choice by using the relevant preference controls when they are available.

An opt-out request applies as required by the law governing the request and the data use involved.

For help with a privacy request, use the Contact Us page and select a privacy-related topic.